Support and Assistance


We recommend you perform diagnostics. Click on the link to see if your issue can be resolved.

Kindly visit HP Customer Support – Software and Driver Downloads on the following link:

Only selected printers qualify for the 3-year warranty promotion. Click on to see if your printer qualifies.

Please click on and run diagnostics to check sound issues on your laptop.

All HP products come with a standard 1-year international warranty. Please visit to check your product’s warranty status.

Please follow the steps below:

  • The first step is to check the box for any visible physical damage or tampering.
  • Visit to validate the seal on the box. 
  • Open the packaging and inspect your cartridge. 
  • The box and the cartridge must have a corresponding batch number and manufacturing date engraved on them.

A: In order to print wirelessly, your printer needs to be a wireless, WiFi direct enabled printer. Download the HP Smart App on Google PlayStore (for Android) and Apple Store (for Apple Devices)